What Does a Good IT Manager Look Like?

In the previous two installmants of this series (It Management Fail: Always Blame the Worker Bees and More Tales of Terrible IT Managers) I shared some bad IT manager horror stories. We could mine this topic forever, and I would be tempted to except Scott Adams already does it with Dilbert, and I can’t improve on Dilbert.

So let’s take a look at what a good IT manager does. Because there are such persons, and they make all the difference between satisfaction and pain, between feelings of accomplishment and feelings of time-killing soul-sucking despair.
Ethics and Trust
One of my fine Linux Planet readers brought up the key issues of trust and ethics. It’s not quite as black and white as I had stated:

Read more at LinuxPlanet

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