Kerio Updates Open Source Operator Telephony Solution
Kerio Technologies has updated its Operator open source telephony software with a bevy of features that make it more attractive to sales and collaboration teams at a fraction of the cost of proprietary networks.
The march toward IT and voice convergence has left many a VAR by the roadside, unable to deal with the complexities of managing a voice network. IP telephony has helped close the gap, but often IP systems are too expensive for the likes of the SMB market.
Enter open source telephony, which runs on IT networks to enable traditional networking VARs to offer and manage voice services to their customers.
Operator 2.0 includes the Asterisk Management Interface, which enables integration of third-party applications such as customer relationship management systems. Version 2.0 also includes call parking, call recording and call encryption — all features available on big vendor IP telephony systems but at a fraction of the price, said James Gudeli, vice president of Business Development at Kerio.
“We hear from our partners that getting into voice is something most companies want to do in terms of IT. When we decided to go head to head with other vendors, we wanted a platform that could support lot of proprietary hardware. So
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