Open source CRM software projects are growing in number, but analysts question whether they’ll meet with widespread acceptance by enterprises. Rachel Flewelling of Info-Tech Research Group said flatly, “Our clients just aren’t interested in open source CRM, so we don’t do any research on it.” Dale Vile, an analyst at Freeform Dynamics, strikes a similar [...]

While open source CRM solutions have been around for many years, some businesses are hesitant to try them for a variety of reasons, including the perception that they are not as sophisticated or as reliable as traditional CRM solutions and/or do not provide support. But as eCRMGuide.com found out from talking to Martin Schneider, the [...]